Document Type

Journal Article

Publication Date

2020

Keywords

Balanced Scorecard; industrial design; Hong Kong SME; manufacturing SME

DOI

10.21606/drs.2020.185

Abstract

Manufacturing small-to-medium enterprises (SME’s) in Hong Kong utilise the Hong Kong industrial design profession as a source of competitiveness. However, the contribution of industrial design to these objectives falls short due to mis-aligned priorities and unmet manufacturer needs. This paper and associated literature review discusses the background and context for the creation of a Balanced Scorecard for industrial design management framework. The framework’s intention is to provide a robust solution to Hong Kong manufacturing SME’s to deal with business volatility and increased competition globally. The context of Hong Kong manufacturing is explored while the foundations and potential benefits of this new and novel framework are discussed.

Source Publication

ResearchGate

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