A TQM study of faculty and trainees' perceptions of public vocational training institutions in Taiwan

Hong Kong Conventional & Exhibition Centre

It is true that the public sector is organic so its degradation is inevitable. Therefore, the continuous review and improvement is the direction for public and private sectors around the world to go lest an organization be doomed to stagnate or wither away. The purpose of this article is to investigate the application of total quality management (TQM) on Taiwan’s public professional training institutions; further to redefine a better management for them to keep the active vigor and growth. To avoid the discrepancy between theory and practices, many papers are widely collected concerning the institutional system, character, training category and TQM applications in the world; moreover, such areas as TQM definition and its actual performances and restrictions are the focuses of this article.