Location

Hong Kong Conventional & Exhibition Centre

Source Publication

IVETA 2000 Conference Proceedings

Description

The main purpose of this study is to explore the training demands of the employees working at the international five-star hotel in Taipei. The study is based on the questionnaire to those who work at four Taipei’s international hotels and their departments, such as Front Desk Department, Food & Beverage Department and Room Department, are frequently interactive with their customers.

Document Type

Conference Paper

 
Aug 6th, 12:00 AM

Analysis of training needs for employees of international five-star hotels in Taipei, Taiwan

Hong Kong Conventional & Exhibition Centre

The main purpose of this study is to explore the training demands of the employees working at the international five-star hotel in Taipei. The study is based on the questionnaire to those who work at four Taipei’s international hotels and their departments, such as Front Desk Department, Food & Beverage Department and Room Department, are frequently interactive with their customers.